Account Receivables
Our billers understand that the accuracy of claims and the time spent retrieving payments are critical factors in optimizing revenue collections. Our goal is to improve cash flow by reducing accounts receivable days and enhancing profitability through an increased collections ratio.
Our billers focus on identifying the best category/payer combinations and work on resolving mixes for maximum collections. They prioritize claims based on dollar value and date of service. Accounts receivable are organized by timelines (AR days between 30-45 days, 45-60 days, and beyond 60 days), ensuring critical claims are addressed first.
Our billers are skilled in identifying patient accounts that need follow-up and taking the necessary actions to collect unpaid or partially paid claims.
They run reports on accounts 21 days past due, contact insurance companies to check claim statuses, re-file, or gather additional information. They ensure the average age of accounts receivable stays at 25 days or less.
Insurance follow-up is often overlooked in many clinics, leaving thousands of dollars uncollected due to long phone hold times with insurance companies. Our billers, with years of experience, have established strong relationships and a deep understanding of claim statuses, enabling them to handle follow-ups efficiently without the need for calls—they know exactly what needs to be done!